Welcome to Divya Prabha Foods. By accessing or using our website, purchasing products, or using any services offered through our store, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.
1. About Us
Divya Prabha Foods is an online food brand offering traditional Indian pickles, condiments, and related food products made using carefully selected ingredients and authentic recipes.
By visiting our website and/or purchasing from us, you agree to comply with these Terms & Conditions.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age or using the website under parental supervision.
- The information provided by you is accurate and complete.
- You will not use our products or services for any unlawful purpose.
3. Products & Availability
We strive to display our products, descriptions, images, and pricing as accurately as possible.
However:
- Product packaging may vary from images displayed on the website.
- Product colors may appear differently depending on your screen settings.
- Availability of products is subject to stock levels.
- We reserve the right to discontinue any product without prior notice.
4. Pricing
- All prices displayed on the website are in Indian Rupees (INR).
- Prices are inclusive of applicable taxes unless otherwise stated.
- We reserve the right to modify prices at any time without prior notice.
Any pricing error may result in cancellation of the order and a full refund if payment has already been made.
5. Orders & Acceptance
Once an order is placed:
- You will receive an order confirmation via email, SMS, or WhatsApp.
- Order confirmation does not guarantee acceptance of the order.
- Divya Prabha Foods reserves the right to reject or cancel any order due to:
- Product unavailability
- Incorrect pricing
- Suspected fraudulent activity
- Payment issues
If an order is cancelled after payment, the amount will be refunded as per our Refund Policy.
6. Payments
We accept payments through secure third-party payment gateways.
By placing an order, you agree that:
- You are authorized to use the payment method provided.
- All payment information supplied is accurate and complete.
We do not store your credit card or banking details on our servers.
7. Shipping & Delivery
We deliver across India through trusted logistics partners.
Please note:
- Delivery timelines are estimates and may vary due to location, weather conditions, public holidays, or courier delays.
- Divya Prabha Foods shall not be liable for delays beyond our reasonable control.
- Customers must provide accurate delivery details.
For more information, please refer to our Shipping Policy.
8. Food Product Disclaimer
Our products are food items prepared using traditional methods and natural ingredients.
Customers are advised to:
- Review ingredient information before consumption.
- Check for allergies or dietary restrictions.
- Store products as instructed on the packaging.
Divya Prabha Foods shall not be responsible for adverse reactions caused by individual allergies, sensitivities, or improper storage.
9. Intellectual Property
All content on this website including:
- Logos
- Brand names
- Product descriptions
- Images
- Graphics
- Videos
- Website design
is the exclusive property of Divya Prabha Foods and may not be copied, reproduced, distributed, or used without written permission.
10. Prohibited Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Upload harmful software, malware, or viruses.
- Copy or misuse website content.
- Interfere with the website's functionality.
Violation of these terms may result in termination of access and legal action.
11. Limitation of Liability
To the fullest extent permitted by law:
Divya Prabha Foods shall not be liable for:
- Indirect or consequential damages
- Loss of profits
- Data loss
- Delivery delays caused by third parties
- Temporary website interruptions
Our maximum liability shall not exceed the value of the product purchased.
12. Third-Party Services
Our website may contain links to third-party websites, payment gateways, or service providers.
We are not responsible for:
- Third-party content
- Privacy practices
- Products or services offered by external websites
Users access such services at their own risk.
13. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of information as described in our Privacy Policy.
14. Customer Reviews & User Content
Customers may submit reviews, ratings, photos, or feedback regarding our products.
By submitting content, you grant Divya Prabha Foods a non-exclusive, royalty-free right to use, reproduce, publish, and display such content for marketing and promotional purposes.
We reserve the right to remove any content that is misleading, offensive, unlawful, or inappropriate.
This section is commonly used by premium Shopify food brands and helps protect your business when displaying customer reviews on product pages.
15. Changes to Terms
We reserve the right to update, modify, or replace these Terms & Conditions at any time.
Changes will become effective immediately upon posting on this website.
Continued use of the website constitutes acceptance of the revised terms.
16. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Gujarat, India.
17. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Divya Prabha Foods
Email: care@divyaprabhafoods.com
Phone: +91 XXXXXXXXXX
WhatsApp: +91 XXXXXXXXXX
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